Trial Terms
Thank you for helping us test Mary. These terms explain how the live trial works. They are written in plain words on purpose. By accepting them in the portal you agree to take part on this basis.
The trial in one paragraph
The trial is free, lasts 90 days, and is open to invited friends and family only. Everyone taking part, including the person being cared for, must be 18 or over. You use real information, so the Privacy Notice applies. At the end of the trial you choose what happens next; nothing converts into a paid subscription automatically and we never take card details during the trial.
What Mary is, and what it is not
Mary is also not a medical service or a medical device. It does not monitor health, and during the trial you must not put medical information (diagnoses, medicine names or doses, symptoms, test results) into reminders or notes.
What we ask of you
- Give us accurate information and keep your sign-in details private.
- Only set up a care recipient you genuinely have the authority to act for, and answer the authority questions honestly.
- Use Mary only for your own household's care, and only for adults.
- Don't rely on Mary as the only way of keeping someone safe. It is a help, not a guarantee.
- Tell us about problems - that's what the trial is for.
What you can expect from us
- We run the service with care and protect your information as described in the Privacy Notice.
- We tell you promptly if something goes wrong that affects your data.
- The trial service is provided free and as-is: features may change, and short outages can happen while we improve things.
- We never enrol you in marketing automatically.
Ending the trial
The trial runs for 90 days from your start date. Near the end we will contact you to choose: continue with Mary, take a copy of your information, or have everything deleted. You can also leave at any time before that by emailing privacy@marycare.co.uk - we will close the account and delete your household's information.
The legal bit
These terms are governed by the law of England and Wales. Nothing in them removes rights the law gives you, and nothing limits liability that cannot legally be limited. Because the trial is free and experimental, we are not liable for losses caused by relying on the service beyond what it promises - in particular, please remember Mary is not an emergency or medical service.
Questions
Email privacy@marycare.co.uk.